Retail

A loyalty program that creates retail marketing success

Join retail store owners across the country that trust GEMS technology to create successful customer loyalty programs

The next step in your retail rewards program is waiting for you!

Want to see continued foot traffic and consistent or growing sales all throughout the year?

Have a special sale or new products and services you want to promote?

Send enticing one-time deals with the GEMS Promotions tool and watch your sales grow thanks to increased foot traffic. Your special offers can be sent via text, email or directly through the GEMS app.

Marketing Automation that Makes Attracting Customer Loyalty Easy

Customers can’t resist special offers that are custom-made for them. Whether it is a birthday discount or a BOGO offer that brings a lapsed customer back into the store, our fully automated system sends your customers the type of deals that are perfect for them at the exact moment they receive the offer. Once you have them in your store, they will want to return again and again.

Specialized Tools to Attract and Retain Shoppers

Your satisfied customers will become your best marketing method thanks to their ability to share their experience at your store with their family and friends. Our Word of Mouth tool makes it easy to share your deals so loyal customers can send your special retail deals to everyone they know in just a few easy steps.

GEMS spotlights your store to our growing network of shoppers who love to support local businesses. With Network Matching, we will send your daily or weekly deals to shoppers in your area that are ready for some serious retail therapy. Once they make a purchase at your business, they are in your database so you can send them deals tailored to their interests on a regular basis.

Technology that Works to Attract and Retain Retail Customers

  • The sign-up process for retail customers is easy thanks to our Customer Touchscreen designed to sign-in customers quickly and efficiently.
  • Gems Connect software for point-of-sale devices or tablets gives you the insights you need on how your retail rewards program is performing for your business.
  • Gems Merchant Mobile app keeps track of your retail sales activity and also lets you send promotions (text and/or photos) directly from your phone no matter where you are located.
  • The free Gems app for customers (iOS and Android) makes it easy for customers to keep track of their loyalty points and special offers so they always know when they can claim their next retail therapy reward.

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